Importance of Effective Communication at Workplace

Importance of Effective Communication at Workplace

Importance of Effective Communication at Workplace

Employees have always believed that an organization’s management should be transparent. Employers who spend the extra time and effort in encouraging open communication will gain respect from employees, leading to better results in the organization. It is undeniable that communication in the workplace is the sign of a healthy workplace culture. Therefore, effective communication is the central to all business goals, small or big. 

Improves Productivity and Efficiency

We have all felt lost when given a task by our leader, not knowing where to begin. Most of the time, employees are not given clear directions as managers are just not comfortable communicating with employees constantly. Managers hold the responsibility to communicate effectively with employees to better understand their talents and skills. This doesn’t just increase the turnaround time of the project but also allow employees to discover a job best suited for their skills. Clear instructions help increase overall productivity and efficiency as there is no need to clarify any issues faced by employees.  

Increased Job Satisfaction 

Employee satisfaction helps companies survive the cut throat competition in running their businesses. Employees being their strongest asset, it is important that they are happy and satisfied with their jobs in order to give their level best for the company. Healthy communication is when employees obtain the accurate information and do not feel left out within the system. When employees feel the sense of inclusion, they would want to bring the organization to a higher level and not just because their superiors ask them to do so. 

Better Client Relationships 

A successful salesmanship is being able to build a strong bond with their customers. The best way to build this relationship is through effective communication. Every employee, particularly those working in the human relations or marketing department are required to have excellent communication skills. Poor communication may result in lost sales or tarnish the company’s reputation as a whole. Employees with good yet effective communication should always begin in the workplace before engaging customers to ensure customer satisfaction. 

Reduces Conflict Among Employees 

Conflicts have never been able to occur by itself. It is brought around by taking sides, talking behind each other’s backs and retaliating. The time that was supposed to be spent on designated tasks is wasted due to conflicts, reducing company’s productivity. However, most conflicts can be prevented by expressing each other’s opinions while keeping an open mind. Employees should acknowledge that a situation exists and try to find the underlying problem and solution for it, together. Effective communication allows individuals to express their emotions safely, instead of letting their anger off in the wrong way which may cause further issues in the workplace. 

Increases Employee Engagement 

Boosting employee engagement has always been the ultimate goal for HR departments leading to countless surveys, multiple meetings and new programmes. However, the actual most effective way to create engagement is through day-to-day communication. With the ever advancing technology, businesses must find new ways to communicate effectively with their employees. A clear communication nurtures more loyal and productive employees who are better engaged with the company. Therefore, managers should send messages with openness and honesty while keeping a clear authentic tone to build engagement with employees. 

Boosts Company And Employee Growth

Poor communication can cause un-measurable profit loss to an organization. Although communication skills are taught in colleges and universities, they are most likely forgotten over time as one steps into the working life. Communicating clearly with clients helps set realistic expectations for the task. To encourage better communication, tools such as emails and virtual meetings should be utilized to its best ability to ensure everyone in the company is updated with information. It is therefore crucial to communicate clearly for the company to obtain higher profits at the same time boosting employees’ growth in their communication skills. 


Improves Team Building

Any team, may it be in university or in the workplace requires honest and open communication among members. Every member should be given a chance to express their opinions to ensure a steady progress of the project. As a result, the entire team is able to bond strongly together, creating a more enjoyable workplace. Communication keeps employees’ morale at an all time high, making them feel useful. Employees will be more enthusiastic to prove themselves in order to not let their teammates down. 

Increases Effective Innovation

Almost 80% of all employees have the fear of speaking up and voicing out their opinions about their colleagues or the company. If employees are scared of sharing their thoughts and ideas, they will only remain stationary in their career advancement. They will only contribute their bare minimum, affecting the company’s business growth. Therefore, supervisors and employees must practice open communication to encourage employees to be more vocal and also effective with their tasks. In this way, they are more confident and will be more creative and innovative within the organisation, providing better ideas and results. 

Reduces Employee Turnover 

There is so much being said in giving the right offers to employees at the same time providing benefit to the organisation. Employers must always listen to the needs and expectations of employees and try their best to provide satisfaction. By communicating effectively, it will influence how employees feel about their organisation, giving a positive impact on them. When employees can easily access their benefits, they will remain more loyal to their employers, hence reducing employee turnover annually. This proves that just by communicating effectively, employees are better engaged and are capable of increasing the company’s profit. 

Enhances Employees’ Skills 

Every individual holds one or more talent that might not have been discovered or realized. In the workplace, managers are capable of exploring employees’ hidden talents by communicating effectively with them. They can help enhance their skills, which will benefit the workplace over time and also improve the employee’s capability in the company. For example, an employee may be more suited to be in marketing instead of the financial department. This is where the manager comes in to observe and aid employees in order to help them do better in the company and gain recognition. 

In a nutshell, effective communication doesn’t just apply to one’s personal life but also to their work life. Employees and employers can foster a good relationship just by talking to each other to understand each other’s expectations. When employers are meeting employees’ needs, it does more than just benefit the workplace, but the entire organisation. It can be clearly stated that the prerequisite for a successful business is by establishing proper communication, face to face and also social media channels.

Why Employee Recognition Matters

Why Employee Recognition Matters

Why Employee Recognition Matters

For most people, a simple act of achievement acknowledgement is a major boost for morale and better performance. In any workplace, every employee is expected to give their 100% of heart and soul in completing a project given by their supervisor. Although there is a National Employee Appreciation Day every year, employee recognition should be practiced every single day of the year. 

Employee recognition is the stepping stone for a successful management in an organization. It is an important part of company culture that must not be forgotten. Today, the way organizations appreciate their employees matters more than ever. 

Encourages High Productivity  

It is not uncommon for employees to feel that their hard work and effort on a project is ignored once in a while. Workplace recognition provides a sense of accomplishment and allows employees to feel valued, just for their presence. Besides that, recognition acts as an example to other employees that their work does bear fruit. Recognition has been found to boost employee productivity as they actively push themselves to do better and produce greater results for the company. 

Leads to Higher Employee Retention 

The indirect cost of employee turnover each year has been a problem for many organizations worldwide. When one employee leaves, the other team members will have to take in additional work, leading to an unhappy workplace environment. No matter the type of employee recognition, every company must have one. A simple saying of  “Thank you for your hard work” goes a long way in making employees feel appreciated by the company. Recognition involves treating employees as individuals who bring value to the organisation and not just easily replaceable employees. This will lead to a higher employee retention rate over time. 

Increases Employee Engagement 

A culture of employee recognition has presented numerous benefits to many organizations. Employee engagement is the emotional commitment where they want to feel that their work has a purpose and is recognized by everyone in the company. With a good employee recognition program, such as award ceremonies and company souvenirs, it creates better employee engagement leading to a more effective company which in turn produces satisfied customers. Employee engagement is without a doubt the key factor on the thrivability of a company. Therefore, employee recognition is important to increase the engagement of employees. 

Forms a Higher Employee Morale 

Without employees, no companies will be able to run as smoothly. Employee morale is one of the main factors that keep the company in one piece. With low morale, almost every aspect of the company will suffer great loss. As morale is usually associated with feelings, and job satisfaction, employee recognition is closely related with high morale in the workplace. Basic recognition such as a compliment, or an award is more than enough to raise their morale and increase job satisfaction. With high employee morale through great recognition ways, it tends to inspire greeted productivity and satisfaction among employees in the workplace. 

Help Build A Positive Workplace Culture 

For job seekers, there is nothing more important than working under a company with a positive workplace culture. An increasing number of companies opt to create a fun work atmosphere with multiple benefits for their workers. Through an employee recognition programme, people are recognized for their efforts, hence making the workplace somewhere they want to spend their time in. When employees realise the positive culture they are in, they will put in extra effort on the tasks given, providing better results overall for the company. 

Increases Employee Motivation 

Employees who do not feel adequately recognized by their companies are twice more likely to quit in the next year. The most effective recognitions are always authentic and personalized to each employee. A low-cost recognition such as a thank you card can be extremely meaningful and memorable to the employee. They will notice that they are not just working for a good salary, but to impress and produce good results for their supervisors who appreciate them. Overtime, employee motivation will increase leading to higher revenue sales in the company. 

Enhances Team Spirit 

A study has shown that a person’s desire to impress other employees has been the greatest factor behind a team achieving its goals. A strong team spirit exhibits higher performance as peer pressure is a good motivating force. When employers provide recognition such as team reward, may it be cash or a holiday trip, the team’s desire increases as everyone knows that there is a reward at stake, and will give their best to earn it. With this recognition, it allows employees to cooperate better in given tasks. 

Decreases Workplace Conflict 

Conflicts and disputes between employees in a workplace is inevitable in every organization, no matter big or small. If left unresolved, it will decrease morale, lowers productivity and eventually employees may even quit their job. Employees who were able to keep a clear mind and resolve their conflicts on their own, should be given recognition and praised. This sets an example to other employees to have a stronger emotional intelligence and  avoid future conflicts by improving their social skills and focus on the problem involved. 

Lowers Employee Stress and Absenteeism 

A healthy job is where the pressures on employees are appropriate and they have the right amount of control over their work. Excessive stress can lead to other more serious health problems such as depression. Besides that, stress will also impair strategic thinking, and will eventually lead to higher absenteeism. When employees do not come to work, the entire company’s productivity is affected. Therefore, having recognition and respect at work is a fundamental human need. By encouraging employee recognition, employees will feel that they have a positive personal rapport with their management. They will feel less stressful when their work gets noticed and awarded. 

Strengthens Trust Between Manager and Employees 

A positive working relationship has always been based on trust. An employee-manager relationship is a primary component to a successful company. Employees rely on their superiors for guidance on how to improve their skills. When a manager provides good employee recognition, it carries a message that you have each other’s best interest in mind. This produces an environment of trust which adds greater efficiency to the workplace productivity. 

In short, employee recognition is a form of appreciation that supervisors or managers show to their employees for their hard work in the company. It could be a simple high-five, a shout out in front of other employees or even a bonus at the end of the year. Recognition can take many forms but it is the authenticity of it that matters. Implementing the right kind of employee recognition program will only increase a business’ competitive edge.

Employee Engagement Ideas To Keep Your Teams Happy

Employee Engagement Ideas To Keep Your Teams Happy

Employee Engagement Ideas To Keep Your Teams Happy

Employees are the pillars of any successful organization. They’re the face of the company interacting with your customer base and driving all aspects of operations. It should go without saying that keeping your employees committed, comfortable and motivated in your organization should be at the main goal.

Of course, failing to employ an effective and appropriate measure to gauge employee satisfaction will only create more problems to an organization. Thus, employee engagement should be any company’s main focus in engaging, examining and acting upon the employee concerns and feedback collected to maintain a happy working environment.

1. Give Employees the “Inside” information

Team members, irrespective of one’s position within a company, employees feel more valued when included in the all decision-making process. When topics like organizational directions and goals, performance, hiring or even leadership challenges — traditionally all such conversations are held behind closed doors; However if openly discussed with other employees, they will feel included and experience a greater sense of belonging.

2. Celebrate and Recognize Success

Positive recognition drives human behavior excellence across all aspects of life — it is no different at the workplace. When a team member completes a complex project, accomplishes certification or meets a sales target, celebrating as a team or making an announcement regarding the accomplishment, can help motivate all employees and make them feel valued and engaged. 

Small or big, they are the proof that the work people are putting in has some meaning. No one can go through tasks and assignments for months, or even years without burning out. Refill their energy with recognition and celebrate their hard work with the entire company. This is also a great way to glue together teams.

3. Collect Anonymous Feedback

Employees are never comfortable voicing their honest opinions and true thoughts due to the fear of repercussions. They feel more comfortable giving anonymous feedbacks through any channels. For this reason, an anonymous voice board or surveys can play an important role in overall employee engagement system.

However, as important as it is to implement anonymous feedback tools, such systems will have no advantage unless the resulting data is quickly transformed into actions. 

4. Receive and Give Feedback

Yes, most people know about it, almost every leader talks about it, but it is hard to implement. While dealing with people’s work, their position and emotion, it is in fact dangerous to mix with wrong feedback. Keep it simple and layout a framework which employees trust and give and receive feedback honestly. Managers and Management should show in a way that the employees are important and herd by acknowledging their feedback and acting upon it.

5. Encourage Innovative Thinking

Interactions between employees regarding improvements, are often the foundation for innovation and creativity that can transition the company into a successful future. By collecting and acting upon these wellsprings of innovation, companies will often realize an increase in motivation, morale, productivity and problem-solving. Organizations should be seeking feedback frequently and asking their people for their insight into improving various aspects of the organization.

6. Cross-Training Opportunities

Successful employees want to broaden their skill set and knowledge, sometimes for career progression, and other times just out of curiosity and desire to learn. Challenge and support employees in learning and developing their skills, this will not just help building a motivated workforce, but companies will see an increase in employee engagement and happiness. 

7. Be Open to Internal Transfers and Lateral Moves

Many times, departmental cross-training, as well as team members new to a company or early in their career, may find themselves more interested in other positions than their own. Allowing employees to make internal transfers or lateral moves allows them to feel more successful in their career and demonstrates an important flexibility from the company. Once employees understand that an organization is open to such moves, it creates an environment where employees feel important, engaged and fulfilled within their roles.

8. Happiness at work / Internal Networking Events

Internal networking doesn’t have to be anything more than a simple happy hour, lunch or casual get-together. No matter the time or place, these events allow team members to spend time together outside of the normal work environment, getting to know each other on a more personal level.

Some of the most effective internal networking events include: 

  • Team lunch and dinners
  • Cooking contests or other lighthearted competition
  • Bring your kids to work day
  • Ping Pong, badminton or foosball
  • Scavenger hunt

9. Encourage Charity and Volunteering during office hours

Many employees are close to the idea of community and social responsibility and participating in some. Companies can demonstrate a sincere commitment to such endeavors by allowing employees to participate in volunteering service while on company time. To further embrace a sincere commitment to volunteering, organizations can even allow team members to select specific charities and causes to concentrate on during a future team outing.

10. Give your employees more responsibility, not just more tasks to do

Even if it’s something you have no experience doing – when you see your goal as being important to the success of the company you’ll find a way to get it done. Give employees more responsibility, set goals and targets which on achieving discuss how that has helped the company and its growth, however small or big they are – This will only lead to more motivated individuals and teams across the organization. 

11. Promote Perks That Boost Mental and Physical Wellbeing

Incentives can make the work environment a more fun place to be in. One of the biggest costs in the modern workplace are those associated with healthcare. To help mitigate such costs, effective health and wellness programs needs to be implemented. In fact, more than two thirds of organizations that offer health-related initiatives indicate their efforts range from somewhat effective to very effective in reducing the cost of healthcare.

12. Encourage Personal Projects

Allow employees to connect and collaborate within the organization to work on personal projects during dedicated time within office hours. Having people from different teams and backgrounds, brainstorming and bouncing ideas can lead to a different perspective. Projects can lead to new directions or creativity and positive energy, which would further benefit rest of the working hours.

Engagement Initiatives From Well-Known Companies

Here are five creative engagement strategies from companies that are well-known for their such practices:

Southwest Airlines

Southwest Airlines Employee Recognition

One company that stands out with their engagement strategies is Southwest Airlines. They feature employees that perform above and beyond in their roles across various public channels to acknowledge their pride and appreciation for everything they do. On a weekly basis, the CEO gives a shout out to publicly praise employees deserving of recognition for their efforts at work. Southwest’s magazine also features employees each month that give recognition in a similar fashion.


Google Allows Employees to Explore

Google allows employees to spend up to 20% of their work time to pursue special projects. Giving employees the freedom to pursue projects of their choosing enables them the autonomy to create and innovate without restrictions. In essence, it brings out the full potential of their skills through true engagement.

Google’s Workplace Democracy

Creating an environment like Google’s workplace democracy can inspire employees and enables a more open channel of communication. When every employee’s opinion is openly welcomed and considered, employees are better connected to the people and the workspace around them. Google facilitates this positivity through leadership development and employee rapport. They use company-wide surveys to collect people analytics that help push innovation and change in their engagement strategies.


Screwfix and 360-Degree Feedback

At Screwfix, a large multi-channel retailer of trade tools based in the United Kingdom, employees are given a opportunity to provide feedback without rules or guidelines to their managers. The concept focuses on improvement, where employees have the ability to give feedback on everything from how things are going in the business to how management could improve. Any and all ideas for improvement are welcome. This concept encourages employees to be innovative because they have no restrictions holding their imaginative thinking down.


Zappos Shadow Sessions

One of the greatest challenges to engagement is the lack of development opportunities. One way to fight disengagement from these challenges is to cross-train your teams with a “shadowing program.” In essence, employees would shadow one another to learn what coworkers do during a typical day in their position. Zappos enables employees to “shadow” coworkers in other departments for a few hours to gain a better understanding of the work they do. This type of regularly scheduled cross-training not only develops your team’s skills overall, but also gives your employees insight as to what everyone’s job function demands.


Facebook Pride

Facebook’s mission is “to make the world more open and connected.” Through this strong social message, Facebook employees strengthen the community by doing social good — showing people that the company’s work improves people’s lives. With its altruistic agenda, Facebook employees have a lot of pride in the company that drives their engagement. The bigger picture they paint for the work they do enables employees to make a lasting impact and change on the world. This sense of pride is a major driving factor in Facebook’s engagement strategies.